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What You Agree To When You Join Cbaji VIP

These terms set out the rules for your account with us — how it opens, how payments move through bKash, Nagad, and Rocket, and what we expect from you in return.

Bangladesh eligible regions onlybKash · Nagad · Rocket paymentsAccount rules apply from registrationLocal law governs eligibility
Cbaji VIP What You Agree To When You Join Cbaji VIP
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Handling Under These Terms

We keep your account data securely and do not share it with third parties outside what these terms and our privacy policy permit. Your wallet details — bKash number, Nagad number, Rocket number — are stored against your account record for payment verification only, not passed to game studios or marketing partners. You can request a copy of the data we hold, ask us to correct it, or ask what we do with it by contacting support in writing.

Account Security Your account is protected by OTP verification tied to your registered mobile number. Any login from an unrecognised device triggers a fresh OTP prompt before access is granted.
Data Retention We retain your account data for as long as your account is active and for the period required under applicable rules after closure. You may request deletion subject to those retention obligations.
Payment Record Handling Transaction records — bKash, Nagad, Rocket — are kept for account reconciliation and dispute resolution. We do not use them for profiling or pass them to third-party advertisers.
Terms Change Notification When these terms change in a way that materially affects your account, we post the update on this page. Continued use after the update date means you accept the revised terms.
TERMS CONTACT PATHS

Reach Us About Your Account Terms

Questions about what these terms mean for your specific situation, or a dispute about how a rule was applied to your account, go through the channels below. We handle account-level queries during published support hours, and wallet verification issues — especially where a bKash, Nagad, or Rocket name mismatch has paused a withdrawal — are prioritised in the queue.

Live Chat Open the chat widget from your account dashboard for real-time help on terms queries, wallet name checks, and account status during support hours.
Email Support Write to our support address for formal terms disputes or documentation requests. Include your registered wallet number so we can locate your account quickly.
Account Help Centre The help section inside your account covers common terms questions — payment matching rules, account suspension steps, and how to request a terms clarification in writing.

Common Questions About Your Terms and Account

These are the questions we see most often about how our terms work day to day — from what counts as a breach to how you request a copy of your account data.

These terms apply to every person who opens an account with us. Access and eligibility depend on your local law and whether your region is currently supported. If you are unsure, check before you deposit.

We can update these terms at any time. We post the revised version on this page and the change takes effect immediately. Continuing to use your account after that date means you accept the updated terms.

A name mismatch between your registered wallet — bKash, Nagad, or Rocket — and your account record will pause withdrawals. Contact support with your wallet number and we will walk through the verification steps.

Write to our support email with your registered account details. We will confirm what data we hold and provide a copy within the timeframe set by the applicable rules for your region.

Opening more than one account, using another person's payment credentials, providing false registration details, or any activity that manipulates game outcomes all count as breaches and may result in account suspension.

Raise the dispute through live chat or email support. State the specific term you believe was misapplied and include your account reference. We review disputes and respond with a written decision.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.